Refund policy

Return & Refund Policy – Little Bee

Last Updated: June 2026

At Little Bee, we strive to ensure every order brings joy to you and your little ones. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of delivery for eligible items.

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
All original tags, labels, packaging, and accessories must be intact.
The item must not show signs of use, damage, washing, or alteration.
Proof of purchase or order confirmation is required.

Non-Returnable Items

For hygiene, safety, and quality reasons, the following items cannot be returned:

Opened or used toys
Personalized or custom-made products
Gift hampers containing consumable or perishable items
Clearance, sale, or discounted products
Digital products or gift cards
Items damaged due to misuse or improper handling

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To process your request, please provide:

Order number
Photos or videos of the item
Photos of the package received

After verification, we will offer a replacement, store credit, or refund as applicable.

Refunds

Once we receive and inspect the returned item, we will notify you regarding the approval of your refund.

If approved:

Refunds will be processed to the original payment method.
Processing may take 5–10 business days depending on your bank or payment provider.
Shipping charges are non-refundable unless the return is due to our error.

Exchange Policy

We offer exchanges for:

Wrong size received
Defective products
Incorrect products shipped

Exchange requests must be made within 7 days of delivery, subject to stock availability.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
We recommend using a trackable shipping service for returns.